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Effective Date: May 2026

Website: https://peptide-sa.com Business Name: Peptide SA (“we”, “us”, or “our”)

Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, shipping and billing address, phone number, and payment details (processed securely via third-party providers).
Automatically Collected Data: IP address, browser type, device type, pages visited, and time spent on the site. This helps us understand how users interact with our site and improve our services.

2. How We Use Your Information

We use your personal information to:

Process and fulfill orders.
Provide customer support.
Send transactional emails (order confirmations, shipping updates).
Improve our website and offerings.
Comply with legal obligations. We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies to remember your preferences, analyze traffic, and enhance your shopping experience. You can disable cookies in your browser settings, though it may affect site functionality.

4. Sharing Your Information

We may share your information with shipping partners, service providers who help us operate the website, or authorities when required by law. All third parties are required to respect your privacy and comply with data protection laws.

5. Data Security

We take reasonable steps to protect your information from unauthorized access. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (POPIA Compliance)

Under South African law, you have the right to access your personal data, request correction or deletion, object to processing, or lodge a complaint with the Information Regulator. To exercise these rights, contact us at: [email protected]